Questions on PIPO W1S Windows 10 Atom X5 4GB 64GB Tablet PC 10.1 inch FHD Screen OTG HDMI WiFi Black

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• From himu-san at 1/23/2016 4:41 PM
  • Do you installed Office?
    If yes what version?
    Can you ship to MEXICO?
  • PIPO Tablet:
    Thank you for your mail.
    PIPO W1S is pre-installed with Office.
    We will release the full specs for this model on our website soon.
    We are PIPO Tablet online store, we support worldwide shipping, and we support shipping to Mexico.
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• From jlarold at 1/31/2016 4:27 PM
  • What is the system weight? And the weight of the tablet alone if possible.\?
    Thanks
  • PIPO Tablet:
    Thank you for your mail.
    We will release the full specs for this model on our website soon.
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• From Hajnal Attila at 2/2/2016 11:55 AM
  • Can I order this tablet with different OS or with dual OS?
  • PIPO Tablet:
    Thank you for your mail.
    Sorry but it does not support.
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• From Hajnal Attila at 2/2/2016 12:25 PM
  • I just noticed an interesting thing...if I remember correctly, you said before that the keyboard is not included. I scrolled up and noticed that in the description but now it seems the description is changed...or my memory is failed...:
    
    "Note: PIPO W1S Original Keyboard is Included in the Package."
    "1 x PIPO W1S Tablet with Keyboard"
    
    So is the keyboard included now or these rows are not correct?
    
    Another question: Is there any warranty or guarantee on the tablet above the shipping damage?
  • PIPO Tablet:
    Thank you for your mail.
    The keyboard is in included in the package now.
    We offer you secure payment, guaranteed quality, and guaranteed delivery. Once your package shipped we will send an email with a link to track your order.
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• From Tariq Al Sharif at 2/3/2016 10:25 AM
  • Dear Sir/Madam:
    How much is the shipping cost to Kuwait using EMS and DHL?
    What is the warranty on the tablet? If the device malfunctions, how can I repair if I'm in Kuwait or somewhere else?
    Thank you.
    
  • PIPO Tablet:
    Thank you for your mail.
    The shipping cost to Kuwait is $29.04 by Express and $27.50 via Registered Airmail.
    All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time.
    
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• From Raimon at 2/4/2016 4:26 PM
  • Charging is very slow with the original 2A charger. Can I use a 3.1A charger instead?? Or even more?? What is the maximum charging amps that the tablet can handle??
  • PIPO Tablet:
    Thank you for your mail.
    We suggest you to use the original charger.
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• From Yoshi at 2/4/2016 8:36 PM
  • Can you ship to Japan? And what is the shipping cost?
    
    Please tell me what 3G bands it supports if I choose 3G version. I cannot find any detail about 3G band in PIPO home page.
    
    Thanks.
  • PIPO Tablet:
    Thank you for your mail.
    We support shipping to Japan, the shipping cost is $29.04 by Express and $27.50 via Registered Airmail.
    We will release the full 3G bands of the 3G version.
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• From Zak at 2/5/2016 4:46 AM
  • Is there a choice to have a/b/g/n/ac with 5Ghz wireless for Pipo w1s, it should come with intel snowpeak module. What option I should get?
  • PIPO Tablet:
    Thank you for your mail.
    Sorry but it does not support 5Ghz wireless.
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• From Karen at 2/6/2016 3:14 AM
  • My PIPO W1s screen is black but the tablet is running and it only lets me see the arrow.. It doesnt let me go to my desktop or anywhere else. What can i do to go to solve this?
    The tablet does have battery, over 50%
    Please help! Thanks
  • PIPO Tablet:
    Thank you for your mail.
    Can you tell us your order number? We will check it for you.
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• From Swee Hiang Goh at 2/11/2016 11:21 PM
  • Does the Card Extend support 128 GB memory card or only 64 GB memory card ?
  • PIPO Tablet:
    Thank you for your mail.
    We will release the PIPO W1S full specs on our website soon.
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