Questions on PiPo X9S TV Box 8.9 Inch Mini PC 3GB 64GB Intel Celeron N4020 Win10 OS WiFi HDMI

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• From Adam at 12/7/2015 12:12 PM
  • Does this product include any kind of warranty?
  • PIPO Tablet:
    Thank you for your mail.
    All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time.
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• From Raymond Natio at 12/7/2015 8:33 AM
  • I just received PIPO X9 32Gb series today from Gearbest. But somehow the speakers keep on buzzing on Android mode. Is this normal? Or is it malproduction? I think it's not supposed to be like that. I can record the video for you if you need it. Any help would be much appreciated. Thanks.
    
    Best regard,
    Raymond
  • PIPO Tablet:
    Thank you for your mail.
    All our PIPO Tablet come with 12 months warranty,According our pipo's Policy,the warranty was provided by the reseller,please contact your reseller.
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• From Chris at 12/1/2015 5:06 PM
  • I want to leave this device unattended, and if the power goes out, I want it to start again automatically as soon as the power comes back. How do I set it to do that?
  • PIPO Tablet:
    Thank you for your mail.
    Sorry but the X9 can only be started when power supply inserted in.
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• From Sydney at 11/30/2015 1:02 AM
  • Please could you urgently advise as to the delivery of my purchase????
    Your Shipment #100003067 for Order #10100007244
  • PIPO Tablet:
    Thank you for your mail.
    Sorry for taking you long.
    We will update the tracking number for you in one business day.
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• From Hicham at 11/29/2015 5:43 AM
  • Hi how to switch from Windows to Android ?
    
    Thanks.
    
  • PIPO Tablet:
    Thank you for your mail.
    There is a Android icon at the desktop, just click it and it will be switched to Android OS.
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• From Ethan at 11/25/2015 11:37 PM
  • My X9 will not wake up from sleep mode in Win10, I have to press and hold power for hard restart every time, is this normal? Also, is it possible to upgrade the memory to 4G or 8G? Thanks.
  • PIPO Tablet:
    Thank you for your mail.
    Can you tell us your order number? We will check it for you soon.
    Sorry but our PIPO Factory has not released the PIPO X9 4GB or 8GB RAM model at present.
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• From Cathy Koltavary at 11/25/2015 3:06 AM
  • I recently purchased one of these and am very happy with it, so much so that I'm thinking of getting a second one as a gift. I have had no problems but wanted to make a suggestions for future upgrades. At the bottom center, there is a Windows icon that when pressed takes you back to the main screen. This is a great idea, but I would like to suggest that you put it somewhere else. I've lost count of how many times I've accidentally touched it and closed whatever I was working on. Maybe put it on the top instead?
  • PIPO Tablet:
    Thank you for your mail.
    We got your mail, our engineers will test for it.
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• From Christian at 11/21/2015 3:42 AM
  • Same question as Barry at 11/17/15 4:57 AM.
    
    I really love this machine but I can't see to get into Android.
    
    Should it be something at the desktop to switch?
    
  • PIPO Tablet:
    Thank you for your mail.
    Can you tell us your order number? We will check it for you soon.
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• From Christian at 11/18/2015 12:31 PM
  • I just bougth a Pipo X9 (64GB version). Under both Android 4.4 and Windows 10 the ethernet connexion doesn't work properly (for personal reason, i don't want to use a Wifi connection at all time).
    When i plug the ethernet cable, it does recognize a connection.
    Sometimes when it succeed in detecting the ethernet cable, it automatically disconnect the connection after few seconds without doing anything on the system.
    My cable is ok as i connect it to a laptop each days from 5 years without any problems. I tryied with another ethernet cable -> same problem.
    
    It seems that the Pipo X9 use a Davicom "DM9621A USB to fast ethernet
    adapter". Is there any new driver to install for this component? For Windows and/or Android?
    
  • PIPO Tablet:
    Thank you for your mail.
    Can you tell us your order number? We will check it for you soon.
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• From Barry at 11/17/2015 4:57 AM
  • Hi,
    I bought one of these units and started in Android. I then switched back to Windows 10 but when it boots in Windows 10 I cannot find how to switch the OS back to Android. How can I do this?
    Thanks
  • PIPO Tablet:
    Thank you for your mail.
    Can you tell us your order number? We will check it for you soon.
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