Questions on PIPO X6S 4GB 64GB Windows 10 Mini PC TV Box Intel Cherry Trail Z8300 Dual WiFi SATA HDMI 1080P Black

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• From Nicola Ferraro at 4/14/2016 1:33 AM
  • i have 2 questions... you send this item from europe or china??? if you send it from china ... then can you mention only 20usd price for custom deceleration??? i;ll buy after that... thanks
  • PIPO Tablet:
    Thank you for your mail.
    We will send out your package from our HK warehouse.
    Our price is FOB price,we will print your package value under 50USD, but we are not sure about your local customs.
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• From gil at 4/13/2016 1:19 AM
  • Hi
    I just got my pipo x6s box.
    It came with no instructions.
    How do I get the RJ45 ports working?
    I mainly purchased it due to its gig port rj45!
    How do I access its bios?
    PLEASE HELP!!!!!
  • PIPO Tablet:
    Thank you for your mail.
    Can you tell us your order number? We will check it for you soon.
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• From Enrique at 4/8/2016 12:28 AM
  • Efectivamente los puertos de red no funcionan bajo windows 10. Ni siquiera los marca en conflicto por falta de driver, es como si no existiera el hardware. ¿Cual es la solución para activarlos?
    
  • PIPO Tablet:
    Thank you for your mail.
    Can you tell us your order number? We will check it for you soon.
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• From Cleo at 3/31/2016 8:38 PM
  • After 2 hours of Windows updates on this mini pc I just got in the mail, it will not recognize a 2.5" SATA II drive is connected. According to your support page, it looks like there is a new firmware update. However, I don't speak or read Chinese. And I have no way of knowing if the update will fix the problem IF I can even get it to install.
    
  • PIPO Tablet:
    Thank you for your mail.
    Can you tell us your order number? We will check it for you soon.
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• From Rui at 3/28/2016 11:03 AM
  • I received my Pipo X6s today and I want to connect the box to the internet by wired and neither of the RJ45 ports are working! They show the 2 lights on when I connect the cable, but Windows does not recognize any wired connection only the wifi! Why that happen? Are the ports disabled in some place?
    Another question is how to get access to the BIOS in the boot sequence?
    I had so many good thoughts about the box and I'm afraid of bought a black box...
    
  • PIPO Tablet:
    Thank you for your mail.
    Can you tell us your order number? We will check it for you soon.
    
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• From Alain at 3/26/2016 10:51 AM
  • Is one of the LAN port Gigabit Ethernet?
    Does it include a bracket for the optional 2.5" drive?
  • Cube Tablet:
    Thank you for your mail.
    We will release the full specs for this model on our website soon.
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• From daniel at 3/19/2016 9:41 AM
  • Lan Port RJ45 is not work for ethernet connection and just blinking all the time? There is no documentation for this machine. I really want to on how to set up the router or to disable the router function. What should I do?
  • PIPO Tablet:
    Thank you for your mail.
    Can you tell us your order number? We will check it for you soon.
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• From Alex at 3/14/2016 2:11 PM
  • Just got this box. Box has two WiFi adapters (yes, two!). One is a normal Intel chipset. It antenna is not connected to an external antenna (that you see on photo) but it use an internal one (very simple).
    Ethernet ports and External WiFi antenna are connected to MEDIAtek MT7620 module. It is HW NAT/NETWORK module, that is basically used by network routers (like ASUS, Zyxel etc) to improve their performance.
    
    But it is not used by PiPo x6S software now. Not by Windows, neither buy any Linux. So, as far as PiPo made this product I have a question: when customers will have an ability to use installed MT7620 module (Ethernet+WiFi) by means of Win-7 or Linux drivers for it?
    
    Google search can't help me to find any device driver for MT7620 module now. How can I use it?
    
    
  • PIPO Tablet:
    Thank you for your mail.
    When our PIPO Factory released this model support install MT7620 module, we will release it on our website soon.
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• From Vjacheslav Petuhov at 3/11/2016 11:15 AM
  • Want to buy this product, but I'm afraid because of the lack of manuals and large differences in performance on different resources. Please confirm availability 1000Mbps LAN port and also specify in more detail why the resolution of this device is described as 1080p? When z8300 intel hd 8th generation easily supports 4K resolution screen?
  • PIPO Tablet:
    Thank you for your mail.
    We will release the full specs for this model on our website soon.
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• From Marco at 3/11/2016 5:17 AM
  • How do I disable the public wifi?
    My X6s is broadcasting even when it's not turned on. And i don't want that.
  • PIPO Tablet:
    Thank you for your mail.
    Can you tell us your order number? We will check it for you soon.
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