Questions on PiPO X10 Pro TV Box 10.8 Inch Mini PC Windows 10 Intel Cherry Trail N4020 4GB 64GB HDMI
- From Andrey at 2/15/2017 4:19 AM
- From Maik at 2/20/2017 3:40 AM
- USB Problems
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Hello Pipo Box-Support,
We've bought 12 of your Pipo X10 TV Boxes recently and all have the same problem:
When connecting a mouse and a keyboard on usb, after like 10-15min atleast the mouse will stop working. If you unplug it and plug it in into another usb port, it will work sometimes, most times the usb driver will crash and you have to restart.
Lately the driver isnt crashing anymore, but the mouse (or any other device) stop working at some point.
It happens most of the time when you havent used the device for some minutes.
This occours with new bought pipo boxes with the pre installed windows and after installing windows enterprise + updating the drivers from your page..
Is there something we can do, like new driver or something? Right now its impossible to work with this product. - PIPO Tablet
Thank you for your mail.
Go to Settings - Update and Security - Activate - Change Product Key Input VK7JG-NPHTM-C97JM-9MPGT-3V66T , Click again to start the upgrade, and restart the drive automatically for about ten minutes. - Do you find this question helpful? Yes No
- USB Problems
- From Johannes at 2/23/2017 10:50 AM
- From Rodrigo Cavalcante at 2/24/2017 5:56 AM
- From simon21 at 2/25/2017 9:50 AM
- From Maik at 2/27/2017 2:05 AM
- Is there another way to upgrade the firmware of the system/bios? - The official download page from baidu isnt working for us here. Maybe an alternative download for the “upgrade tool” and the Firmware.
For further communication you can also write me an email. - PIPO Tablet
Thank you for your mail.
We have contacted the official engineer to solve this problem. - Do you find this question helpful? Yes No
- Is there another way to upgrade the firmware of the system/bios? - The official download page from baidu isnt working for us here. Maybe an alternative download for the “upgrade tool” and the Firmware.
- From Mark Nohr at 3/3/2017 4:45 PM
- From Rick B at 3/5/2017 1:39 PM
- From Maik at 3/7/2017 6:03 AM
- From Rick B at 3/5/2017 1:39 PM
The USB 3.0 port is the only one working on my X-10. The other three USB2.0 port and network jack (RJ45) don't work. Is there a firmware problem?
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If you have found a solution please provide the solution. Having the same problem with 8 devices.
Preinstalled Windows - New Installed Enterprise 10 - Updated Driver - no success yet. - PIPO Tablet
Thank you for your mail.
You can try to reboot the device. - Do you find this question helpful? Yes No
- From Rick B at 3/5/2017 1:39 PM
- From oscar at 3/8/2017 5:35 AM