PiPo Tablet PC

Questions on PiPO X10 Pro TV Box 10.8 Inch Mini PC Windows 10 Intel Cherry Trail N4020 4GB 64GB HDMI

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  • From Maik at 3/7/2017 6:03 AM
    • From Rick B at 3/5/2017 1:39 PM
      The USB 3.0 port is the only one working on my X-10. The other three USB2.0 port and network jack (RJ45) don't work. Is there a firmware problem?
      <<<<

      If you have found a solution please provide the solution. Having the same problem with 8 devices.
      Preinstalled Windows - New Installed Enterprise 10 - Updated Driver - no success yet.
    • PIPO Tablet
      Thank you for your mail.
      You can try to reboot the device.
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  • From Rick B at 3/5/2017 1:39 PM
    • The USB 3.0 port is the only one working on my X-10. The other three USB2.0 port and network jack (RJ45) don't work. Is there a firmware problem?
    • PiPO Tablet
      Thank you for your mail.
      Can you shoot a video and send a video link to us?
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  • From Mark Nohr at 3/3/2017 4:45 PM
    • If I wished to disable the battery, how would I do that?
    • PIPO Tablet
      Thank you for your mail.
      Sorry, can not disable battery.
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  • From Maik at 2/27/2017 2:05 AM
    • Is there another way to upgrade the firmware of the system/bios? - The official download page from baidu isnt working for us here. Maybe an alternative download for the “upgrade tool” and the Firmware.
      For further communication you can also write me an email.
    • PIPO Tablet
      Thank you for your mail.
      We have contacted the official engineer to solve this problem.
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  • From simon21 at 2/25/2017 9:50 AM
    • does it support double tap to wake ?
      is the windows logo at front works as touch button to turn the screen on?

    • PiPO Tablet
      Thank you for your mail.
      PiPO X10 Pro does not support double tap to wake,
      The windows logo at front is to enter the Windows system.
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  • From Rodrigo Cavalcante at 2/24/2017 5:56 AM
    • Hello, what is the fastest shipping method you have?
    • PIPO Tablet
      Thank you for your mail.
      We support DHL, you will get your package in 3-5 business days around via DHL.
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  • From Johannes at 2/23/2017 10:50 AM
    • Hello! Is it possible to change the Language to German?
    • PIPO Tablet
      Thank you for your mail.
      Yes, Settings> Language> Change language, select German, and then download and install.
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  • From Maik at 2/20/2017 3:40 AM
    • USB Problems
      ----
      Hello Pipo Box-Support,
      We've bought 12 of your Pipo X10 TV Boxes recently and all have the same problem:
      When connecting a mouse and a keyboard on usb, after like 10-15min atleast the mouse will stop working. If you unplug it and plug it in into another usb port, it will work sometimes, most times the usb driver will crash and you have to restart.
      Lately the driver isnt crashing anymore, but the mouse (or any other device) stop working at some point.
      It happens most of the time when you havent used the device for some minutes.

      This occours with new bought pipo boxes with the pre installed windows and after installing windows enterprise + updating the drivers from your page..

      Is there something we can do, like new driver or something? Right now its impossible to work with this product.
    • PIPO Tablet
      Thank you for your mail.
      Go to Settings - Update and Security - Activate - Change Product Key Input VK7JG-NPHTM-C97JM-9MPGT-3V66T , Click again to start the upgrade, and restart the drive automatically for about ten minutes.
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  • From Andrey at 2/15/2017 4:19 AM
    • when released to the market pipo x10s and pipo x11 ?
    • PIPO Tablet
      Thank you for your mail.
      When pipo x10s and pipo x11 is in stock, we will release it on our website and email you at the first time.
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  • From Jisu at 2/9/2017 4:50 PM
    • How to switch the mode from Windows to Android?
    • PIPO Tablet
      Thank you for your mail.
      1. Android OS Switch to Windows OS

      In the Android system, switching to Windows system: Pull down from the upper-right of your device desktop ==>Menu will appear (See below)==> Click "OS switching" , you can quick restart to switch to Windows systems

      2. Windows OS Switch to Android OS
      1) Click the switching icon (Android icon) on the taskbar of the desktop
      2) Click the "OK",it will quick restart and switch to Android system (See below)

      Note:
      If you have not seen the Android icon on the desktop, you may have cancelled the Dual OS switch file, and you need to update the tool to your device, and then it will be OK.
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